Terms & Conditions

Last Updated: July 2026

Welcome to the Mis-Sold Student Finance website (“the Website”). By accessing or using this Website, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms, please do not use this Website.

1. About Mis-Sold Student Finance

Mis-Sold Student Finance provides information relating to student finance and offers individuals the opportunity to register an enquiry where they believe they may have been affected by matters relating to their student finance arrangements.

2. Information Only

The information published on this Website is provided for general guidance only. It does not constitute legal, financial or professional advice and should not be relied upon as such.

You should seek independent professional advice before making decisions based on any information contained on this Website.

3. Registering an Enquiry

Submitting your details through this Website does not create a client relationship and does not guarantee that you have a valid claim, that your enquiry will be accepted, or that you will be entitled to any compensation or other remedy.

Every enquiry is considered on its own individual circumstances.

4. Assessment of Your Enquiry

Where appropriate, your enquiry may be assessed by Mis-Sold Student Finance or shared with carefully selected regulated solicitors or other authorised professional advisers who may be able to assist. Should your enquiry be referred, the relevant organisation will provide you with its own terms of business and any applicable fee information before you decide whether to proceed.

5. Accuracy of Information

You agree that all information you submit is true, accurate and complete to the best of your knowledge. Providing false or misleading information may affect any assessment of your enquiry.

6. Privacy

Your personal information will be processed in accordance with our Privacy Policy and applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

7. Intellectual Property

Unless otherwise stated, all content on this Website, including text, graphics, logos, branding, images and page design, is owned by or licensed to Mis-Sold Student Finance and is protected by copyright and other intellectual property laws.

You may access this Website for your own personal, non-commercial use only. No content may be copied, reproduced, republished or distributed without prior written permission.

8. Third-Party Links

This Website may contain links to third-party websites. These links are provided for convenience only. Mis-Sold Student Finance accepts no responsibility for the content, availability or privacy practices of external websites.

9. Limitation of Liability

Whilst reasonable care is taken to ensure the accuracy of the information published on this Website, Mis-Sold Student Finance makes no warranties or representations regarding its completeness or accuracy.

To the fullest extent permitted by law, Mis-Sold Student Finance shall not be liable for any loss or damage arising from the use of this Website or reliance upon any information contained within it.

Nothing in these Terms excludes liability where such liability cannot legally be excluded.

10. Changes to These Terms

Mis-Sold Student Finance reserves the right to amend these Terms and Conditions at any time. Any changes will become effective immediately upon publication on this Website.

11. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any dispute arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us using the details provided on our Contact page.